Affected services:

  • Statistics

Historical Statistics currently unavailable

Opened on Tuesday 20th February 2018, last updated

Resolved — This issue has been resolved.

Posted by StatusBot

Monitoring — The Analytics section of the Radio.co dashboard should now be accessible. Our statistics servers are working through the backlog of data collected over the course of the outage. Due to the vast amounts of backlogged data, accurate historical stats may take a few hours to populate. Once again we apologise for any inconvenience caused. This incident will be closed when the data backlog has been cleared.

Posted by StatusBot

Identified — Our service provider is continuing to work on restoring our server hardware.

Posted by StatusBot

Identified — Our stats servers are currently offline whilst hardware is replaced. Once the servers are online again we will begin the process of restoring data. At the time of writing, only the 'Analytics' section within the Reports menu is affected. All other statistics are currently available.

Posted by StatusBot

Identified — Due to a hardware failure development are working to recover statistics data and and restore service. We envisage this to be completed later today.

Posted by StatusBot

Investigating — Development is investigating an issue affecting Analytics and Reports. We expect these to be available again later today. We would like to apologise for any inconvenience caused.

Posted by StatusBot

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