Affected services:

  • Studio
  • API
  • Apps & Players

Public API Outage

Opened on Thursday 13th September 2018, last updated

Resolved — The brief outage this morning was due to a fault with a provider we use. The provider has assured us that the issue has been resolved and will not happen again. We apologise once again for any issues or concern this may have caused. This issue has now been marked as resolved.

Posted by Jim

Monitoring — Full service has now been restored. We are currently working with our infrastructure providers to determine the cause and we are monitoring for further issues.

Posted by Jim

Investigating — We are currently aware of issues affecting our public API. This affects players and widgets on websites. We are working to identify the cause and will provide further updates here as the situation develops. apologises for any inconvenience in the meantime.

Posted by Jim

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