Affected services:

  • Station Server Status
  • Live Broadcasting

Intermittent access to Indigo and Cyan station servers

Opened on Thursday 6th June 2019, last updated

Resolved — We have confirmed with our provider that the networking issue has been resolved. We apologise for any inconvenience this may have caused.

Posted by Jim

Monitoring — Our server monitoring system is showing that service is returning to a normal state. We are continuing to monitor the servers to ensure uptime. We apologise for any inconvenience this may have caused. If you continue to have any issues, please do not hesitate to contact help@radio.co for assistance.

Posted by Jim

Identified — We have requested further information from our provider in order to determine an ETA.

Posted by Jim

Identified — Our server provider has advised that there is currently a networking issue in progress in the datacenter that Indigo and Cyan are housed in. Unfortunately, they do not have an ETA on when this will be resolved. This may affect your live broadcasts and stream availability. We apologise for any inconvenience this may cause.

Posted by Jim

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Jim

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