Affected services:

  • FTP/File Management

Drag and drop uploads not completing

Opened on Friday 16th June 2017, last updated

Resolved — The issue affecting large file uploads has been resolved. If you continue to experience issues please log out, then back in the studio.radio.co. We would like to apologise for any inconvenience caused.

Posted by StatusBot

Identified — We have identified the issue, and are currently implementing a fix.

Posted by Jim

Investigating — We are currently investigating reports of issues when uploading files to Radio.co via the dashboard, using the drag and drop method. This does not seem to affect FTP uploads. If you need to upload files in the meantime, please follow this guide to use FTP: https://help.radio.co/knowledge_base/topics/managing-media-1 We apologise for the inconvenience during this time. We will update this notice as we learn more information.

Posted by Jim

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