Affected services:

  • Studio
  • Apps & Players

Studio Now Playing Information

Opened on Monday 11th June 2018, last updated

Resolved — This issue has now been marked as resolved.

Posted by Jim

Monitoring — Access to our API has been restored. However, due to the nature of this issue, you could see that your station is still off air for a short while. However, it will, in fact, be broadcasting if you tune in. This will resolve itself naturally as time passes. We are now monitoring the platform to ensure stability is maintained. If you continue to have major issues, please contact help@radio.co for assistance. We apologise for any inconvenience caused during this time, and we thank you for your patience.

Posted by Jim

Investigating — We are investigating further reports of Now Playing information, Station "ON AIR" Status and Apps having issues. Development are currently working to resolve the issues. We apologise for any further inconvenience this may cause in the meantime.

Posted by Jim

Monitoring — All statistics and now playing information resumed normal function at 0:00BST. Development is currently monitoring the platform and will be working to ensure no further issues arise.

Posted by StatusBot

Investigating — We are aware of issues related to Now Playing information updating with new tracks in the Dashboard and players. Development are currently working to resolve the issue. We apologise for any inconvenience caused in the meantime.

Posted by Jim

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