Affected services:

  • API
  • External Services
  • Apps & Players

Players and Stations Reporting "OFF AIR"

Opened on Tuesday 29th May 2018, last updated

Resolved — This issue has been marked as resolved. If you continue to experience problems, please try clearing your browser cache. If you are unsure, please contact help@radio.co

Posted by StatusBot

Monitoring — This issue should now be resolved for the majority of our clients. You may continue to experience intermittent issues for the next 60 minutes, however, full service should continue very soon. We apologise for any inconvenience caused. If you have any questions to continue to have issues moving forward in the next few hours please contact help@radio.co so we can investigate further.

Posted by Jim

Identified — A fix has been attempted which should resolve this issue within the next few minutes. We will provide further updates soon. We apologise for any inconvenience caused during this time.

Posted by Jim

Identified — We are currently aware of an issue affecting some users when accessing our public API. This is affecting the status indication of stations and track information in our apps and players. This appears to be due to issues with one of our providers. Our third party service providers are working to restore their services. We will provide further updates when we receive them.

Posted by StatusBot

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