Affected services:

  • Station Server Status
  • Apps & Players
  • FTP/File Management
  • Live Broadcasting
  • Event Recording

Amber Transcoder Issues

Opened on Monday 27th July 2020, last updated

Resolved — We can confirm this incident is now closed. would like to apologise for any inconvenience caused. // RFO // At 13:05UTC the Amber station server became unresponsive due to issues on the server rack. Our provider was quick to identify the issue and restored service at 13:17UTC. Total downtime experienced on the server was 12 minutes. //

Posted by DevOps

Identified — The issue has been identified and we're working to resolve this as soon as possible.

Posted by Dave

Investigating — We are currently investigating an issue with the Amber transcoder, we are investigating this and will update this page shortly.

Posted by Dave

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