Affected services:

  • Customer Support
  • Sales Services

Support Service issues

Opened on Tuesday 21st August 2018, last updated

Resolved — Our support partner has resolved issues. Access to Live chat, email and the Radio.co Help Centre has been restored.

Posted by StatusBot

Monitoring — Our support partner 'Intercom' is currently experiencing technical difficulties. This is affecting access to the Radio.co help centre and support channels. We are currently awaiting further information from Intercom regarding this issue and will update this incident when we know more. If you do require support during this time, please email help@radio.co with your query and one of the team will get back to you as soon as possible. We would like to apologise for any inconvenience caused.

Posted by StatusBot

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