Affected services:

  • Studio

Stations not able to be restarted after turning off in some conditions

Opened on Friday 19th January 2018, last updated

Resolved — This issue has been resolved

Posted by Aaron Igniso

Monitoring — In rare circumstances, after turning the station off by pressing the "ON AIR" button in the Dashboard, the station will not come back online after trying to turn it back on again. If you're not able to turn the station back on after a few minutes, please contact us. We will get back to you as soon as we can after we have manually reset the station. For more details, please visit our Known Issues page in our Help Centre: https://help.radio.co/your-account-billing-and-tips/tips/known-issues-and-service-updates

Posted by Jim

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