Affected services:

  • Apps & Players

Track Information Delayed

Opened on Monday 22nd October 2018, last updated

Resolved — This issue has now been confirmed to be resolved. If you notice anything amiss, please do not hesitate to contact for further assistance.

Posted by Jim

Monitoring — The backlog of track data is still being cleared, unfortunately. We will provide further updates as appropriate.

Posted by Jim

Monitoring — We are currently aware of track information in the Dashboard and Players being delayed. We have found the source of the problem and implemented a fix. The platform is now processing track information since the issue began on your station. This should be fully resolved within a couple of hours. We will provide further updates here as the situation progresses.

Posted by Jim

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