Affected services:

  • Statistics

Delays in processing real-time / historical statistics

Opened on Friday 20th November 2020, last updated

Monitoring — Real-time statistics have now resumed on all streaming servers. In order to mitigate the issue we have needed to pause historical stats for the last 3 hours. These will be processed during off peak hours on Monday morning. Once historical statistics have been processed this incident will be marked as resolved.

Posted by StatusBot

Identified — Real-time Statistics are currently being restored. Station's on the following streaming pools should now have real-time updates: S2.radio.co, S3.radio.co.

Posted by StatusBot

Identified — Our development team are working to restore realtime and historical statistics. During this time the currently playing track, current number of listeners to your station may be incorrect. We will provide further updates in due course.

Posted by StatusBot

Identified — Development are currently working on the issue. We do not have an ETA at present but will update this incident when we have more information.

Posted by StatusBot

Investigating — Development are currently investigating an issue affecting real-time statistics. We will provide further updates when they are available.

Posted by StatusBot

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