Routing Issues Affecting Services

Opened on Friday 17th November 2017, last updated

Resolved — Unfortunately, there was a global routing issue between approximately 2.50AM and 5.45AM GMT which meant our services were unavailable during this time. The outage affected all services. At present, we're still investigating the source of the issue and are currently in discussion with our infrastructure providers to find how we can prevent this issue from happening again in the future. Our Development Team is also implementing a system to minimise the impact if a similar issue occurs again. At the moment, our systems are now fully up and running again. If you continue to experience issues, please contact and we will investigate any knock on issues you might be experiencing. We apologise for any inconvenience caused during this time.

Posted by Jim

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