Studio Issues

Resolved — Reason for outage; This outage was caused by a failed infrastructure deployment around 1.12pm BST. The failure was caused by some tooling which partially failed the upgrade but did not revert changes This was then rolled back and a successful deployment was made at 155PMBST Going forward we will be looking at fixing tooling so this does not occur in future deployments. Please accept our apologies for any inconvenience caused by this. If you are continuing to have issues with your station please contact help@radio.co.

Posted October 09, 2020 14:15 by Dave

Resolved — Issue has been resolved and platform is operational.

Posted October 09, 2020 13:49 by Dave

Monitoring — The platform is back online and accessible now. We're continuing to monitor this.

Posted October 09, 2020 13:43 by Dave

Identified — The Issue has been identified.

Posted October 09, 2020 13:39 by Dave

Investigating — We are currently investigating an issue affecting stations accessing their studio, other things like track requests etc may be also affected by this.

Posted October 09, 2020 13:04 by Dave