Opened on Thursday 25th January 2018, last updated
Monitoring — The update has been applied and the email service is working again. Please note, if you have invited a User to join your station, you'll need to resend the invitation via your Dashboard by going to Users, then click the pencil icon and delete the user. Then, re-invite the user by clicking the Invite a User button in the top right corner. If you have requested a password reset, you will need to retry in order to receive the password reset link. If you continue to have issues, please contact email@example.com for assistance.
Identified — A new update is being prepared and will be ready for testing shortly. After testing is successful we hope to issue the update soon.
Identified — Unfortunately, the system update has not corrected the issue. We are currently investigating further problems with the email service. We apologise for any inconvenience caused during this time.
Identified — An update for the mailing service is being tested and is working as expected. We hope to roll out the update soon after further testing is complete.