Affected services:

  • Studio
  • API
  • Customer Support
  • Station Server Status
  • Apps & Players
  • FTP/File Management
  • Live Broadcasting
  • External Services
  • Sales Services
  • Event Recording
  • Statistics
  • Dedicated Servers
  • Website Builder

Global routing issue affecting all '.co' services

Opened on Friday 17th November 2017, last updated

Resolved — Unfortunately, there was a global routing issue between approximately 2.50AM and 5.45AM GMT today which meant our services were unavailable during this time. The outage affected all services. As well as some other online services. We suspect the issue was DNS related as none of our infrastructure was able to reach beyond our network. After liasing with all our external providers we concluded the issue was isolated to the '.co' TLD. Other services which us '.co' were also affected. We apologise for any inconvenience caused during this time.

Posted by StatusBot

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