Opened on Thursday 22nd October 2020, last updated
Resolved — Maintenance is complete on this server. Please accept out apologies for any inconvenience caused. If you continue to have issues please contact email@example.com The RFO from our provider is included below: Electric connector Date 2020-10-22 14:16:29 EDT (UTC -04:00), Electric connector: Operation details: We have encountered an electrical issue in the rack where your server is located. Action and result: Electrical reboot of the server. The server is booted on disk Ping OK and services are up.
Identified — Our Datacentre team need to perform emergency maintenance on Navy to replace a damaged electrical connector. This will be actioned within the next 15 minutes. We do not expect excessive downtime.
Investigating — Technicians at the Data Centre are currently investigating the issue. We await further information.