Affected services:

  • Statistics

Listener statistics

Opened on Tuesday 11th July 2017, last updated

Resolved — After monitoring for a number of days, this issue has been marked as resolved.

Posted by StatusBot

Monitoring — We are now monitoring this issue following the streaming network software update.

Posted by StatusBot

Identified — We are aware of an issue affecting a small number of stations. This causes Facebook and other service bots to appear in listening figures. Bots are used to gather information about a website URL when sharing on social media. These are usually omitted from listener stats. We will be releasing an update to our Streaming Network at 09:30BST on Wednesday, July 12th to resolve this issue.

Posted by StatusBot

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