Downtime with Realtime data

Resolved
Resolved
After 19 minutes

Our monitoring system has detected the Realtime engine is now working. There may be a short delay in real-time updates while the system catches up. This should last no longer than 10 minutes. We apologise for any inconvenience caused.

Identified
After 15 minutes

We've confirmed there is a problem, we're working to resolve it.

Avatar for
Investigating

Our monitoring system has detected a potential issue with our realtime statistics engine. This is responsible for current track information on players, apps and dashboard data such as listeners, station status and current track.

Our DevOps team have been notified and if any action is required they will work to resolve the problem.

Began at:

Affected components
  • Radio.co Studio
    • Statistics