Confirmed Downtime on Mango, Rose and Mint servers

Resolved
After 12 hours and 12 minutes

RFO: One of our infrastructure partners confirmed a network spike meaning the servers were inaccessible for a short period. They're aware of the spike and are investigating the cause.

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After 25 minutes

The servers have come back online and stations should be coming back live but it may take a few minutes for audio to come through.

If you continue to have issues with your station please contact help@radio.co.

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Resolved
After 17 minutes

Our monitoring software has detected the station server is back online. This incident has now been closed.

If you continue to experience issues please contact help@radio.co

Thanks.

After 12 minutes

The development team are investigating this issue, further updates will be posted as soon as possible.

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Investigating

Our monitoring software has detected potential downtime on a Station Server.

Our DevOps team has been informed and are working to investigate the problem. Further updates will be provided in due course.

If your station has stopped broadcasting we apologise for the inconvenience caused.

Began at:

Affected components
  • Station Servers