Intermittent availability of Orchid Station Server

Uptime Impact: 28 minutes
Resolved
Resolved

Our monitoring software has detected the station server is back online. This incident has now been closed.

Following an investigation by our DevOps team, intermittent network availability caused streaming issues. We liaised with our datacentre partner who was able to reroute traffic and restore service.

We would like to apologise for any inconvenience caused.

If you continue to experience issues please contact help@radio.co

Thanks.

Investigating

Our monitoring software has detected potential downtime on a Station Server.

Our DevOps team has been informed and are working to investigate the problem. Further updates will be provided in due course.

If your station has stopped broadcasting we apologise for the inconvenience caused.

Began at:

Affected components
  • Station Servers