Studio Inaccessible / Streams Off Air

Resolved
Resolved

Thank you for your patience as we worked to resolve this issue. A configuration issue within our caching system led to one component running out of available memory, which caused a temporary disruption.

What we've done:

  • Reviewed and checked the system data and settings
  • Put improvements in place to prevent this happening again

We apologise once again for this incident, and we appreciate your understanding.

Recovering

We believe the core issue to be resolved, and stations should now be coming back on air.

We apologise for the inconvenience, we will provide a RFO shortly.

Investigating

We're aware of an issue where Radio.co Studio is currently inaccessible, and your stream may be offline.

We're investigating with urgency, and will provide updates as soon as possible.

We apologise for the inconvenience.

Began at:

Affected components
  • Radio.co Studio
    • studio.radio.co
    • Database
    • Platform
    • Statistics
    • Studio mobile App
    • Billing System