Confirmed Downtime on ‘Grape’ and ‘Teal’ Station servers

Resolved
Resolved
After 1 hour and 23 minutes

Our monitoring software has detected the Grape & Teal station servers are back online. This incident has now been closed.

If you continue to experience issues please contact help@radio.co

Thanks.

After 1 hour and 21 minutes

Our Datacentre provider (OVH) are currently replacing network hardware serving the rack where Grape and Teal are situated. More updates will be provided when we receive them.

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After 48 minutes

Our Datacentre are currently assessing an issue affecting power to one of their server racks. This is affecting two of our servers and 16 others. We continue to await further details from them.

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After 15 minutes

Our Datacentre provider continues to assess the issue. We will provide further updates when we receive them.

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Identified
After 5 minutes

We've confirmed there is a problem affecting the Grape and Teal station servers, we're in contact with our service provider to obtain more information.

No other station servers are affected.

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Investigating

Our monitoring software has detected potential downtime on a Station Server.

Our DevOps team has been informed and are working to investigate the problem. Further updates will be provided in due course.

If your station has stopped broadcasting we apologise for the inconvenience caused.

Began at:

Affected components
  • Station Servers