Scheduled Maintenance affecting Grove, Lilac and Amber station servers

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

When?

TUESDAY August 6th 2024 from 09:00am UTC | 05:00am Eastern | 02:00am Pacific

How long?

Maintenance Window: 1 hour We expect the maintenance to be complete within 60 minutes. Actual downtime experienced should be no longer than 10 minutes.

Why is it Happening?

Our service provider has requested a maintenance window to upgrade key components in their data centre due to issues experienced last month. However, the duration of the scheduled maintenance exceeds our acceptable limits. To minimise any further disruption to your service, we have taken the decision to transition to an alternative data centre.

What should I expect?

• Only stations hosted on Lilac, Grove or Amber will be affected.

• Stations will be migrated to the new hardware:

  • Grove -> jade.radio.co
  • Lilac -> orchid.radio.co
  • Amber -> Jasper.radio.co

• During the migration, affected stations will temporarily go 'Off Air' and then power back on automatically.

• Listen links, players, and apps will continue to operate as normal with no changes required.

• FTP/Live DJ 'Host' will change to orchid, jade or Amber (reference above).

We understand that this may cause some inconvenience, and we sincerely apologise. Our goal is to enhance your experience and provide you with the most reliable service possible.

If you have any questions or need further assistance, please don't hesitate to reach out to our support team at help@radio.co.